At UniStation, we are committed to providing exceptional services and customer satisfaction. However, we understand that there may be instances where you require a refund. Below is our comprehensive refund policy:

Eligibility for Refunds

Refunds may be requested under the following conditions:

1.Service Cancellation:

•If the service is canceled before any processing or work has begun, you are eligible for a full refund.

•If the service has already commenced, only a partial refund may be provided based on the progress made.

2.Errors on Our Part:

•If an error occurs due to our fault (e.g., incorrect documentation processing or missed deadlines), we will rectify the issue free of charge or provide a full or partial refund.

3.Non-Delivery of Service:

•If we are unable to deliver the agreed-upon service within the specified timeframe due to our shortcomings, you may request a full or partial refund.

Non-Refundable Cases

Refunds will not be granted in the following situations:

1.Client Errors:

•Incorrect information or documents provided by the client.

•Failure to respond to our requests for necessary information or documents in a timely manner.

2.Third-Party Delays:

•Delays caused by external organizations, such as government authorities, embassies, or universities, are beyond our control and are not eligible for refunds.

3.Completed Services:

•Once a service has been fully completed, refunds are not available.

Refund Process

•To request a refund, please contact us at [email/contact information] with your service details and reason for the request.

•Refunds will be processed within 7-10 business days after approval.

•Refunds will be credited back to the original payment method.

Modifications or Amendments

UniStation reserves the right to modify or amend this refund policy at any time without prior notice. Updated policies will be reflected on our website.